Store Policies

Every Vault Atlantic policy is in one place. The short version:

• All sales final. We refund or replace only wrong items, transit damage reported within 72 hours with photos, and packages tracking does not show as delivered.
• Pre-orders are charged at checkout. Delayed? Keep it or get a full refund. Changed your mind? Cancel up to 10 days before release for store credit that never expires.
• Shipping: 48 contiguous states and D.C. only, tracking on every order, signature on orders of $750 or more.
• Replies within 3 business days, often sooner.

Read the full policies:

• Terms of Service
• Refund Policy
• Shipping Policy
• Order and Pre-Order Policy
• Privacy Policy
• FAQ